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About the Workshop
The ability to innovate faster and in new ways is critical to achieving high performance and surviving in a competitive world. The goal of this workshop is to develop creative, fluid, and responsive design thinkers with the creative confidence to apply the process to solve problems of practice within their organisation and build a company-wide culture that promotes, accelerates, and sustains innovation.
Key Takeaways
• Understand the design thinking process and use related tools to develop empathy and discover unarticulated customer needs that can be translated into opportunities to innovate
• Understand specific ethnographic interviewing and observation techniques that can be used to uncover latent innovation spaces
• Learn how to test ideas early in the design process, thus reducing risks and accelerating innovation
• Understand how to see new ways of contributing to the business by identifying opportunities to innovate
Funding & Course Fees
This course is subsidised by SkillsFuture Singapore (SSG).
Full Fee: S$1,712 per participant (including GST).
Nett fees payable per participant after SSG Funding:
S$513.60 (including GST) for Singapore Citizens and Singapore Permanent Residents
S$193.60 (including GST) for Singapore Citizens aged 40 years and above
Assessment & Certification
Course assessment will be based on classroom exercises, case studies and project presentation.
Upon successful completion of the course, participants will receive a certificate of participation issued by the Singapore Management University.
Registration
Please click here to register for the course.
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About the Workshop
In this interactive, hands-on workshop, participants will have an opportunity to refine their understanding of the steps of design thinking process and mindsets and build design thinking facilitation skills. They will learn how to conduct effective ethnographic interviews, how to analyse data by crafting Empathy Maps, how to synthesise data by creating User Needs Statements, effective brainstorming techniques, and prototyping and testing methodologies. This deep expertise is critical to becoming an effective design thinking facilitator. Participants will also learn how to prepare materials, design spaces, and plan agendas.
Key Takeaways
• Build design thinking facilitation skills and learn how to prepare materials, design spaces and plan agendas
• Learn how to conduct effective ethnographic interviews, analyse data by crafting Empathy Map and how to synthesise data by creating User Needs Statements
• Learn effective brainstorming techniques and prototyping and testing methodologies
• Learn how to deliver a compelling, engaging, organised and informative design thinking session through modelling, practice and mentoring
Funding & Course Fees
This course is subsidised by SkillsFuture Singapore (SSG).
Full Fee: S$1,712 per participant (including GST).
Nett fees payable per participant after SSG Funding:
S$513.60 (including GST) for Singapore Citizens and Singapore Permanent Residents
S$193.60 (including GST) for Singapore Citizens aged 40 years and above
Assessment & Certification
Course assessment will be based on classroom exercises, case studies and project presentation.
Upon successful completion of the course, participants will receive a certificate of participation issued by the Singapore Management University.
Registration
Please click here to register for the course.
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About the Workshop
In this high-energy workshop, participants will get to frame a design challenge and acquire tools to develop diverse perspectives, build collaborative listening skills, hone storytelling abilities, and experience varied ways to process information that provide deeper user insights. After the workshop, participants can leverage these tools to better understand the needs of their stakeholders and to create impactful culture change in their organisations. This workshop is useful for educators, managers or anyone who is doing design thinking, or involved in design or innovation related areas of work.
Key Takeaways
• Learn to frame a design challenge for the workplace which could range from infrastructure to programme improvement
• Learn how to make design thinking work for you and your team by getting hands-on practice with the scoping and discovery process which includes identification of team members and stakeholders, planning the interview questions and determination of user characteristics
• Learn how to create readily implementable “hacks” for use at the workplace
Funding & Course Fees
This course is subsidised by SkillsFuture Singapore (SSG).
Full Fee: S$856 per participant (including GST).
Nett fees payable per participant after SSG Funding:
S$256.80 (including GST) for Singapore Citizens and Singapore Permanent Residents
S$96.80 (including GST) for Singapore Citizens aged 40 years and above
Assessment & Certification
Course assessment will be based on classroom exercises, case studies and project presentation.
Upon successful completion of the course, participants will receive a certificate of participation issued by the Singapore Management University.
Registration
Please click here to register for the course.
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