Design Thinking In Action
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Design Thinking In Action Workshop

Programme Code: CRS-N-0045821


In this high-energy workshop, participants will get to frame a design challenge and acquire tools to develop diverse perspectives, build collaborative listening skills, hone storytelling abilities, and experience varied ways to process information that provide deeper user insights. After the workshop, participants can leverage these tools to better understand the needs of their stakeholders and to create impactful culture change in their organisations. This workshop is useful for educators, managers or anyone who is doing design thinking, or involved in design or innovation related areas of work.

At the end of the workshop, participants should be able to

  • Learn to frame a design challenge for the workplace which could range from infrastructure to programme improvement
  • Learn how to make design thinking work for you and your team by getting hands-on practice with the scoping and discovery process which includes identification of team members and stakeholders, planning the interview questions and determination of user characteristics
  • Learn how to create readily implementable "hacks" for use when they return to your workplace


 Expert Facilitator: Dr Michael Netzley
Founder & CEO, Extend My Runway

Michael 2016 resizedDr Michael Netzley is an international executive development professional and start-up founder. He designs and delivers bespoke leadership programmes, and executive coaching, that enhances entrepreneurship, design thinking, communication, leadership, change, and the use of digital networks. His work is heavily influenced by the latest research in applied neurosciences that is revealing new paths to more impactful learning and and development.

Michael currently lives in Singapore where he is Affiliated Faculty with IMD Business School and a Programme Director in the Singapore Management University – Academy. He is also the Founder and CEO of Extend My Runway (EMR), a talent-development firm that supports employers and the aging workforce through applied neuroscience and artificial intelligence. Fuelled by science, EMR's brain-based approach unlocks a senior professional's full potential, improves multigenerational collaboration, and builds any executive's next-level capabilities with managing complexity, decision-making and innovation.

Previously Michael spent 16 years at Singapore Management University where he most recently served as Academic Director of Executive Development. As a key member of the leadership team, he helped triple the business in three years, improve delivery quality, and increase programme impact. Specifically, Michael:

  • Designs bespoke leadership journeys: each custom-built for a client through design-thinking processes
    Improves a leader's self-awareness: through executive coaching and personality assessment (e.g., Hogan)
  • Champions behavioral change: by applying research from cognitive neuroscience, communication, and management
  • Brings a broad management repertoire that includes: certification in design thinking and numerous personality assessment instruments; communication, leadership, applied neuroscience, behavioural science, change management, and digital networks to name a few.

Michael has delivered successful executive programmes to more than 10,000 executives from: Merck KGaA, Credit Suisse, BNP Paribas, Unilever, IBM, Samsung, Singapore Airlines, UOB, SingHealth, SP Group, and Singapore's MFA, CPF, MoE, and Civil Service College. During this time he received the 2011 Champions Award for innovative design and delivery from the Central and Eastern European Management Association and the 2015 Best Case Award in entrepreneurship from EFMD. Currently Michael serves as the Programme Director of SMU's Graduate Certificate in Applied Innovation (GCAI) where he teaches applied entrepreneurship, Design Thinking—Opportunity Recognition, and Design Thinking—Ideation Management

Registration Information

Topic: Design Thinking in Action
Presenter: Dr Michael Netzley
Date: 11 April 2019 Thursday
Time: 9am to 5pm
Venue: Singapore Management University

Please click here to download the registration form and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For enquiries, please contact Josephine Teo at 6828 0591 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Who Should Attend?
MOE Officers, School Leaders, Key Personnel and Senior Teachers seeking to enhance innovation in their organisation and strengthen their ability to integrate creative practices into their organisational processes.

An assessment will be conducted at the end of the course.

In-House Training
If your school or organisation is interested to organise an in-house training on any of the Design Thinking topics below, the workshop will require a minimum of 10 participants and SkillsFuture Singapore funding is applicable for the in-house training. Please do not hesitate to contact Joseph Loy at email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or tel: 6363 0330 for further discussion.

Fees and Funding

SkillsFuture Series
Course fee grant at 70% of course fees (excluding GST) for participants who are successfully enrolled by SMU into approved courses under the Programme. Participants must be Singapore Citizens or Singapore Permanent Residents.

SkillsFuture Mid-Career Enhanced Subsidy ("MCES")
Up to 90% of course fees for Singapore Citizens aged 40 years and above

Enhanced Training Support for SMEs ("ETSS")
Up to 90% of course fees; and 80% of basic hourly salary capped at $7.50/hr for local employees of SMEs

SkillsFuture Credit
Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to S$500) to defray part of the course fee. Please click User Guide on how to submit your claim. SkillsFuture Credit claims may be submitted by logging in via

Full Fee: S$856 per pax (including GST)

SkillsFuture Singapore (SSG) Funding for Individuals:

  • Singapore Citizens and Singapore Permanent Residents will pay S$256.80 (including GST) after SSG funding
  • Singapore Citizens aged 40 years and above will pay S$96.80 (including GST) after SSG funding

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